A1 Customer service
Because of the outstanding customer service Rich had given me on my defective Oracle Afterburner Taillights. ...there was no question who I'd use when I was ready to have multicolored halos installed on my 2012 Camaro. Since I live in Texas, I had to ship my lights to Mr. Kustom. They did a first class job on the installation. They look stunning on my car!!
Rich is my "go to" guy for ALL my upgrade needs. He provides FIRST CLASS customer support.
Thanks Rich Korber and Mr. Kustom!
Mr Kustom - Amazing
This is my long overdue review of the product and service I got from Mr. Kustom. I live in Missouri so everything had to be shipped to me. I purchased a puddle light and Oracle Color Shift Halos for my dodge charger. I picked a custom puddle light and the nice people at Mr. Kustom had it made from scratch and sent to me in a very short time frame. The halo lights I ordered came from Oracle lighting, and unfortunately I had a mishap with one of the rings, I emailed and spoke with a representative from Mr. Kustom who was able to contact Oracle and fix everything. I recommend this site/company to anyone out of state!
Great Customer Service
I'm truly impressed with the level of Customer Service Mr Kustom provides. I bought a set of Oracle Afterburner 1.0 taillights from Mr Kustom. I had a few segments fail in one taillight. One phone call to Rich ...and my replacement is already on its way in less than one hour! I know of no one else that can match their level of service!
Amazing Customer Service!
Rarely in life will any company exceed all expectations of what you expect for customer service but Mr. Kustom and his team has done just that. I wanted a specialty designed projector and they went above and beyond to design exactly what I wanted. I am not computer savvy at all and they went to to great lengths to explain everything and give me options for the design process. Lastly, usually when I deal with a vendor via email there is usually a delay of one day. Most of my emails were answered immediately. Thanks again, truly amazing!
2013 Ford Escape LED Running Lights
I wanted LED running lights. I went to Mr. Kustom to see what they can do. After talking to Rich, we decided to go for the for LED lights under the headlights. It's been 7 months, 100 degree temperature, below 0 temperatures, rain sleet, ice and snow and the lights are working and look like I just had them done. Great Job! Great people! Rich was a great help and a great guy. I definitely will be going back soon.
Tv's / Alarm / Remote Start.
I had my 3 TV'S, Alarm & My Remote Starter Also Tinted Windows installed in my vehicle in 2004 & I never had any problems or issues since. I am very pleased with Mr.Kustom's services and look forward to doing business again. Their prices are unbeatable.
Five Star Customer Service
I have nothing but good things to say about the quality of product, packaging and customer service at Mr. Kustom. Rich was more than fantastic with the order of not one, but two custom designed puddle lights. I inundated him with questions and emails prior to the order and he answered every one promptly, pleasantly and with enough detail for me to make the right decision on my purchase. My experience was so good that I am opting to drive to Chicago to have him install more custom items rather than have a local shop attempt to do it. Can't say enough about this experience. THIS is what customer service should be like.
Superman ghost lights
I ordered a set of Superman LED projector lights and was extremely pleased with the results. The lights are awesome and I ordered them on a Thursday and had them in hand on Monday. Very fast shipping and a good product.
Excellent international online retailer
I ordered two sets of puddle lights - one for my wife's BMW convertible and another set for my 1968 mustang. I had some difficulty during checkout however Mr Kustom is a good communicator and the problem was resolved with a minimum of fuss. The products were delivered to Australia in a week - outstanding service - Thank you Mr Kustom
I Achieved Kustomized Headlights
I purchased a 2012 Infiniti M37X over the BMW 535ix but I still liked the halo rings on the BMW. So i had been researching the after market halo rings for the Infiniti M which is not a available. Til I met Rich from Mr. Kustom and told him what I've been wanting, which is to put halo rings in my car. And with confidence he said " I can customize it and everything else in your car!" Three days later, I achieved a Kustomized headlights with the help from Rich and his team, who by the way treated me with the utmost respect and provided me with excellent service.
Corvette puddle lights
These Corvette puddle lights are awesome man. Easy to install and look great! Fast shipping and the price was half of what other web sites wanted.
I had a solid experience! I worked with a gentleman named Omar who was professional and helpful with everything. I had exhaust, wheels and a cold air intake installed on my jeep and was very happy with the work. These guys were spot on with the cost quoted and the time it took to complete.
Like No OTHER!
These guys know! I've worked with Rich and Brian on several different aspects of my car (from lights, wraps, to engine mods). Their work and their knowledge was remarkable. I will always take my vehicles to these guys. They take pride in their craftsmanship and quality is what they represent. Can't wait to see what they have in store next.
Needed a custom trailer hitch for 370Z Roadster
There was no factory hitch available. Searched Internet and started to call around. Manufacturer- wouldn't touch it as it is not rated to pull anything; U-Haul wasn't interested.
Solution: Then I called Mr. Kustom. No problem. They did an excellent professional install. Only down side is price. But as this was a custom and professional install and really received rockstar treatment---it was well worth the cost.
What can i say i wanted roof cab lights installed. I called Mike at the shop he set me up with an appointment, i came in and they went to town on my Ford F-150. They did a fantastic job and it looks awesome and I'm very pleased. they were. kind, curtious, and fast!! no messing around. Mike who took care of me over the phone and when i was in the shop did one hell of a job from start to finish. I even talk to other people who work there including one of the installers and they were very personable. they exceded my expectations and they went above and beyond the call of duty. I highly recommend Mr. Kustom for anything you need done.
Awesome Logo Lights
Wanted to show the Lincoln door logo lights I got from you. Thank you!!!
This place is A+
Love this place!!!!!!!!!!!!!!!
Best Customer Service...
Best Customer Service, Not only are they responsive with their E-Mails they are very professional and take the time to get you what you are looking for. Check them out. Highly Recommended.
Fast, reliable, over-delivered on what they promised
Fast, reliable, over-delivered on what they promised. Got a hitch installed for a bike rack. The ordering process was simple, they called when it arrived and installed the hitch in under the allotted time-frame. This is the service I'd hoped for and they matched it!
My 2012 White Jeep Wrangler
WOW!!! My jeep looks awesome, Omar, Rick and Mark you guys did a hell of a job. I would recommend you guys to every jeep owner I know. Omar you are the most professional salesman Mr. Kustom has to offer. Rick you are the most experienced and knowledgeable. Mark you took care of me when I had a little mishap and would not let me leave until it was fix and double checked, which made up for everything. All the guys at Mr. Kustom are good workers, however, this three just stood out to me more. I wouldn't take my jeep any place else, this is a one stop shop with excellent quality work, you will not be disappointed.
INCREDIBLE SERVICE & STAFF
All I can say about this company and its staff is that they are INCREDIBLE. I called in the day before I was looking to get tinting done on my car for a quote, which by the way their prices are very fair. I spoke with Rich, who is the manager and he was very helpful on the phone. I explained to Rich that I only could wait a few hours, and the work would need to be done by a certain time. He accommodated me with an appointment, and a time frame of work completion that fit my schedule. About an hour after I had left the car, only three of my windows were completed, and two more had to be done. one of which included the rear window. Problem was an unexpected job came in and took away from completing the work on my car. Rich took the initiative and instructed two tinter's to jump right on my job, and it was completed on time as promised! GREAT service, and GREAT staff. I will be going back for more work to be done for sure.
AFFORDABLE AND KNOWLEDGEABLE
I've been driving fixed up cars for over 20 years now and have been to a lot of shops. Mr. Kustom is phenomenal. This is the first and last shop I'll ever use from here on out. Rick the manager proved to me he takes pride in their work and even made a follow up call a few weeks later to see if I was happy with my purchase. The new dash kit and window tinting they installed are awesome. The owner John has over 30 years in the industry and it shows. His experience and knowledge means you get credible advice no matter how small the job. I also love Mr. Kustom's prices. I got my dvd player installed here last month and it was over $300 dollars cheaper than the competition. I wish I had found them sooner.
After years of being the only person I trusted to even touch my car, I needed a serious job done and was looking at services I could not perform myself. I talked to the manager at Mr. Kustom and he got the install done WAY ahead of schedule all while taking meticulous care of my car. The workmanship he put forth installing the LED lights, and hood scoop was impeccable! If you are ever looking for professional service, great deals, and an AMAZING installation, go see Mr. Kustom. I am definitely happy that I took my mustang there. They were recommended to me by the dealer where I bought my car. Tony one of the installers in the shop worked his magic and put his expertise to work for a perfect installation. Thanks again!
FAST AND FRIENDLY
Seems like the reviews are all over the board for these guys. I had a better than average experience with them. Needed a new grill and window tint on my 2 front windows. I dont drive anything too off the hook, just a 2004 Mustang. But they treated me like a rockstar. I would totally recommend. OH... and they gave me a free tee-shirt. And its pretty cool!
VERY HELPFUL AND GOT US RIGHT IN
The Mr Kustom staff was a great help, hey helped me to select the perfect new stereo system and rear speakers (I even have a remote for it ! More than anything I am pleased that they made sure to get the install scheduled so it was easy for ME!! I have already scheduled my husbands truck to be tinted at Mr Kustom Thank you!